for sagecopilot to be a truly useful tool, it should also become a chatbot assistant that accepts user questions and responds immediately based on the existing help and support database in the sageactive system. example: "how can i configure the system so that the issue date and operation date are the same? when we select an issue date, the operation date should automatically change; otherwise, i have to enter it twice."
example response: "i understand. you should go to x, then do x, and it will work. does that sound good?" this would help significantly reduce the support team's workload.
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Para que Sagecopilot sea una herramienta muy útil debe pasar a ser también un asistente chabot que admita preguntas del usuario y conteste inmediatamente en función de la base de datos de ayuda y soporte ya existente en el sistema de Sageactiv. Ejemplo. COMO PUEDO CONFIGURAR EL SISTEMA PARA QUE FECHA DE EMISION Y OPERACION SEA EL MISMO CUANDO MARCAMOS UNA FECHA DE EMISION , AUTOMATICAMENTE LA DE OPERACION SE CAMBIE PUES DE LO CONTRARIO DEBO ANOTARLO DOS VECES. EJEMPLO RESPUESTA. Entiendo. Debes acudir a x y después realizar x y ya lo tendrás. Te parece bien la respuesta. Esto ya existe y el servicio de soporte se descongestionaría en gran medida.
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